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Retirement villages

The Retirement Commissioner works to ensure the legislative framework for retirement villages is effective in protecting residents within a well-functioning market, and that retirement village operators comply with the Retirement Villages Act 2003, regulations and the Code of Practice.

Thinking of living in retirement village?

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See the booklet Thinking of living in a retirement village? for information for intending residents, their families and existing residents of retirement villages, and information about rights and responsibilities under the Retirement Villages Act 2003.

For general information about retirement villages, free phone 0800 268 269.

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Legislation

See reports on the impact of retirement villages legislation and proposed variations as well as retirement village dispute panel proceedings and decisions. Read More

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Monitoring

The Retirement Commissioner monitors the effects of the Retirement Villages Act 2003. Read More

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Complaints

Find out about the retirement villages complaints process and how to make a complaint. Read More

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Disputes

Find out about the retirement villages disputes process, disputes panel members and dispute panel decisions. Read More

Commission for Financial Capability