We're helping Kiwi's to get savvy on fraud and scams. Here are some helpful hints on how to spot a scam.
08 February 2018
Scammers and fraudsters are targeting both young and old in increasingly sophisticated ways. CFFC's Fraud Education Manager Bronwyn Groot talks to Nine at Noon about how to avoid getting ripped off. Listen now.
You may get a call from someone claiming they’re from your bank, the council or from a government department. They may even say they are a representative from your telephone provider.
Their tone will be friendly and they will talk with a sense of urgency or use fear to get you to part with your personal and/or bank account details.
If you get one of these calls, take a breath. Give yourself time to think things through and don’t be rushed. Then tell the caller that you’re busy and will call them back later.
Phishing emails are on the rise and it looks like we’re going to see a lot more of these.
Millions of phishing emails are sent each day in the hope people will click on one of ‘links’ and share personal information.
The emails are usually slick in presentation and well prepared. They often prompt you to “update” contact details or “verify” your password. Once you click on the link, any information you enter will be gathered and used for fraudulent purposes. Your computer can also be infected with some pretty nasty malware (malicious software).
To check the email address, use your mouse cursor to hover over the link without clicking on it.
Mark the email as spam or junk, block (the sender) and delete it.
Scammers impersonating the boss use a sense of urgency to trick a staff member into believing they urgently need to pay a bill.
This month one of our own team members received the email below from someone pretending to be our CEO, Diane Maxwell.
From: Diane Maxwell [mailto:firstname.lastname@example.org]
Sent: Wednesday, 31 January 2018 12:37 PM
Do we have limit on same day transfer ? i have some payments i need you to process today.
Sent from my iPhone
Remember, scammers are actively looking to build a profile about you and your colleagues. Don’t be complacent and think “no-one will be interested in my online posts”.
It pays to know what behavioural triggers scammers are looking to manipulate.
If you have been the victim of a scam, notify your bank straight away. They will determine what procedures need to be followed.
Even though you may feel embarrassment, it is important to report the scam and help avoid it happening to others. New Zealanders need to know what scams are doing the rounds and how big they are. The only way we can know that is if it is reported.
If you have been victim to a scam, don’t be too hard on yourself. Scammers are experts at what they do and rely on people’s busy lives to distract them from the intent of their emails.
Remember there have been many victims, from CEO’s of large companies to Investment fund managers, politicians, University professors even Police officers.
Don’t blame yourself – put the blame firmly where it belongs, with the scammers. They are the ones who went out of their way to trick you.