Regional workshop for retirement village residentsPosted to Financial Capability Retirement Section on 30-10-2015
Residents representing 25 retirement villages on Auckland’s North Shore have attended a new regional workshop to help them become better informed about their rights.
It was run by the Commission as a trial and looked at the complaints and disputes process, how to handle issues better and share ideas that have helped residents to resolve problems.
Troy Churton, the Commission’s Retirement Villages Programme Strategy Manager, said: “We wanted to get involved with the residents, give them information and hear their thoughts about the best ways of doing that in the future.
“They were able to tell us what works and what doesn’t when dealing with disputes and issues in their villages.
“We also see the workshops and our public seminars as useful ways to promote awareness of what the Commission does.”
Residents from Warkworth to Waiheke to Devonport turned up to the event, with many welcoming the opportunity to learn more.
The Commission will now consider whether to extend the workshops to other regions, with larger concentrations of villages, in 2016.
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