Beware of romance scams this Valentine's Day


Valentine's Day can make single people feel even more lonely, making them vulnerable to online romance scams says the Commission for Financial Capability. 

Bronwyn Groot croppedFraud Education Manager Bronwyn Groot has seen a steady increase in the number of people being duped out their life savings by people they thought cared for them. 

"Unfortunately these Kiwis discover the person they thought they were talking to is in fact a sophisticated organised crime ring," says Groot. 

Netsafe estimates that $8.7 million was lost by New Zealanders in romance scams between January and September 2018, compared to $1.4 million for the whole of 2017. These figures are considered the tip of the iceberg as so many scams go unreported.

Groot says money sent overseas can rarely be regained.

"The tragedy of romance scams is that people not only lose money, but also have their hearts broken. They go through a grieving process over losing someone they thought they loved, and who they thought loved them."

Romance scams can start through dating websites, other social websites such as Words with Friends, unsolicited approaches through social media, by email or through apps. 

"They will move quickly, confessing their love for you within a short time of making contact," says Groot. "They will then ask for money to help a sick family member, or for airfares to come and see you. The stories become more and more elaborate."

Groot advises stepping back and taking time to think and investigate whether an approach is genuine. 

  • Never send money to someone you haven't met in person.
  • If the person who approached you sends a photo of themselves, try putting it into the Google search bar to see if they've stolen it from someone else's identity.
  • Show any documentation they send you to someone else and get their help to verify it.
  • If you think you're being scammed, stop all contact. You might need to close or change your social media pages and replace the sim card in your phone.