Research Analyst


Join an organisation transforming how we achieve sustained behaviour change with financial capability for New Zealander’s.

Position purpose

The main role of the Research Analyst is to coordinate research and evaluation projects and to provide analysis and reporting to support decision-making and achievement of the Commission’s goals and outcomes. The role also involves coordination of external research partners and support for in house qualitative and quantitative projects. The Research Analyst reports to the Senior Research Analyst and is an important member of the team at the Commission.

Key aspects of the role include:

The Research Analyst has responsibility for the following key areas:

  • Coordinate and ensure delivery of research and evaluation projects for the Commission as laid out in the Research Plan;
  • Provide analysis and reporting, support and advice to the Commission on qualitative and quantitative research and evaluation;
  • Support the Commission’s activities through maintaining an up to date awareness of research related to the development of financial capability and retirement income matters, and support the Commission’s role at the forefront of knowledge in these areas;
  • Search, analyse, and deliver secondary data from Statistics NZ, IRD, and many other sources to provide further insights for the Commissioner and CFFC;
  • Support the development of research insights from user profile and website utilisation data within Sorted and other media;
  • Analyse data from the evaluation of programs run by the Commission to gain insights on outcomes and quality assurance;
  • Maintain and grow the knowledge base of material available to support the Commission’s role at the leading edge of thinking on financial capability and retirement matters;
  • Collaborate in cross-government research initiatives.

Key tasks and accountabilities

Financial Capability Research & Insights

  • Day-to-day management of Barometer including co-ordination with sampling agent
  • Quarterly report on Barometer insights
  • Ad hoc requests for Barometer data points
  • Content team collaboration on Sorted user insights

Retirement Villages Monitoring

  • Support collation of data for RV Complaints reporting


  • Data analysis on CFFC’s evaluations

Other duties

  • Fulfil other duties as required by manage

Skills and experience

The ideal person for this role will have a mixture of knowledge, skills and experience including:

  • Strong working knowledge of research processes and demonstrated experience in conducting or coordinating the successful delivery of research and evaluation projects;
  • Developed analytical, data presentation, visualisation and reporting skills;
  • Initiative and flexibility to handle urgent data requests and rapidly assimilate information from a variety of sources;
  • Excellent communication skills, both written and oral, with a demonstrated ability to communicate complex concepts to non-specialist audiences and to present arguments clearly and concisely;
  • Strong organisational abilities and attention to detail as well as confidence to coordinate a range of research projects and associated external suppliers;
  • Ability to interact effectively with a diverse range of people of varying backgrounds, skills and education levels; and,Familiarity with the data sources used by the Commission (e.g. NZ Statistics, and others)

The ideal person will also have:

  • A high level of intellectual, creative, conceptual, strategic and analytic ability;
  • Proven ability to build and maintain trusting and respectful relationships with colleagues, partners and other internal and external stakeholders; and,
  • Relevant tertiary qualifications, with at least 2 years’ experience in a research, evaluation, or equivalent environment.

This job description serves to illustrate the scope and responsibilities of the position and is not intended to be an exhaustive list of duties. You will be expected to perform other job-related tasks requested by management and as necessitated by the development of this role and the development of the organisation.

What we offer

  • A flexible work life balance approach
  • A passionate and innovative team environment - we're not your typical government agency
  • A people-centric culture focused on wellness, teamwork, diversity and flexibility
  • Stunning Britomart offices, sea views, and only 2 minutes from the train station
  • The ability to be part of an organisation making a difference to the lives of New Zealanders.

For more information about CFFC and what we do, see our Statement of Intent 2017/20.

About the Commission for Financial Capability

We're on a mission to help New Zealanders of all ages make informed decisions throughout their lives that will help them get ahead financially. 

The Commission for Financial Capability doesn't have an exciting name, yet our approach is anything but dull. You might know us for our award-winning website, but there's much more to us than that. 

As a thought leader in our field, CFFC is shifting the way people think about and manage their money. We lead the way in achieving sustained behaviour change in New Zealanders’ financial capability.

Together with a range of partners, we are building wealth and wellbeing for the retirees of today and tomorrow. 

Our vision: Everyone getting ahead financially

Our mission: Driving sustainable behaviour change

Our values: Bold and Brave, Real, Unreasonable, Curious, Intelligent and Empathetic