Reporting for Operators

Reporting period – now closed


The new online portal for registering and filing details of formal complaints in your village for the period 1 April–1 October 2018 has been live since 1 October. It will remain open for filing until 9 November.


Please note: This is a new reporting system so you will need to create a new account and register for the first time before you can use it (even if you have reported in the past). Once this is done all subsequent reporting will be easy.

For any general queries:

National Manager Retirement Villages
Troy Churton
E/ troy.churton@cffc.org.nz
P/ +64 21 042 1110